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REDRESSAL MECHANISM :

Principal shall personally see that the grievance is redressed on the same day or the next day.



HELP LINE :

Our help line Tel. Number is 2475966.

WHAT WE EXPECT FROM YOU :

Quality education delivery, maintenance of professional ethics etc.,



Sl.No. Nature of Service Service DeliveryStandard Time limit Contact person
1 Admissions :
a. Admission procedures and time frame for admissions
b. Grievance redressal		 As given in the prospectus.
3 Days		 Admissions In-charge Course
1.Sri M.Ramakrishna Rao B.Com.HOD, Commerce B.B.M. B.Com.TAX
2. Dr.N. Nageswara Rao B.Sc. (MPC)HOD, Chemistry
3. Sri T.Satyanarayana B.Sc.(MPCS) Rao, B.A.(CAMS)Lecturer in Physics
4. Sri D.Rajagopala Rao B.Sc. (BZC)HOD, Botany B.Sc. (MBC) B.Sc. (GBC)
5. Sri N. Satyanarayana B.A. (EMS)
2 Facilities and Fee :
a. The courses, infrastructural facilities, faculty position, counseling and fee structure.
b. Grievance redressal		 As given in the college prospectus and calendar.Fee structure for un-aided courses was placed in the college office notice board.
7 Days		 Academic In-charge :Sri N. Satyanarayana,HOD, Economics
3 Academic Programmes :
a. No.of working days and no.of teaching hours (Theory and Practical) taken up for each subject.
b. Grievance redressal		 As given in the college calendar.
3 Days		 Department In-chargeName :
Sri A.Vithal RaoController of Examinations &HOD, Electronics & Computer Science
4 Extra Curricular Activities :
a. Games and Sports facilities.
b. NCC / NSS
c. Literary and cultural activities.
d. Career guidance programmes.
e. Guest Lectures/Extension Lectures.
f. Grievance redressal		 As per the notice/ Time schedule circulated.
2 Days		 Lecturer In-charge :
a. Sri P.Ankamma Chowdary
b.NCC- Sri P.T.S.R.K. Prasada Rao NSS- Dr. A.Sreenivasa Rao
c.Sri V. Ramesh
d.Sri N. Satyanarayana
e.Sri N. Satyanarayana
5 a. Issue of certificates for regular students (as per rules and on submission of application in proper form)
I. Transfer Certificate
II. Bonafide and Conduct Certificates
III. Migration Certificates (if Issued at the college level)
IV. Grievance redressal		 1-3 days
1-2 days
1-2 days
1-2 days		 Official Concerned :
Sri Ch. Nageswara Rao,Senior Assistant
6 Scholarshipsa. Issue of chequesb. Grievance redressal Within 7 daysafter receipt ofthe amount fromthe Treasury.3 Days Official Concerned:
Sri K. Venugopala Rao,Typist
WHOM TO APPROACH :

Principal shall be contacted when the grievance is not redressed with in the stipulated time by the first level person concerned mentioned in the table above.

PUBLIC PARTICIPATION :

It is ensured through Parent Teacher Association meetings at least twice in a year in the college.

HELP LINE :

Individual staff members, in-charges of the Departments and the Principal can be approached by students/parents for any help.

WHAT WE EXPECT FROM YOU :

STUDENTS :

  • Come regularly and punctually to the college.
  • Attend all classes without exception.
  • Be sincere and honest in all activities / dealings.
  • Participate in curricular / extra curricular activities with zeal and enthusiasm.
  • Appear for all examinations compulsorily.
  • Bestow personal interest in maintenance and use of infra-structural facilities.
  • Be courteous and polite to all.
  • Use proper methods while seeking grievance redressal.
PARENTS :
  • Ensure and check the regular attendance of ward.
  • Attend all parent-teacher meetings compulsorily.
  • Active participation in developmental activities of the college.
  • Immediate response to progress reports / letters.
  • Alerting the Teachers / Principal when situations demand.
  • Above all identify themselves with the institution and extend active cooperation / guidance.


© 2006 P.B.Siddhartha College of Arts & Science